Industry2 min read
Uber gives all 30,000 employees access to ChatGPT Work
Uber has rolled out ChatGPT Work to its entire global workforce of more than 30,000 people, making it the company's first company-wide deployment of an agentic platform for knowledge work. The move shows how large enterprises are now standardising AI tools across every team, not just technical ones.
Uber has rolled out ChatGPT Work to more than 30,000 employees worldwide, making it the company's first company-wide deployment of an agentic platform for knowledge work. The announcement, made on 22 October, expands a pilot that started with 1,000 employees.
What happened
ChatGPT Work is an agent, meaning AI that completes a task with several steps for you, not just one answer, built into ChatGPT Enterprise. Uber is giving every employee access to it, across functions including operations, finance, marketing and product.
The platform connects to tools Uber teams already use: Google Drive, Gmail, Google Calendar and Slack. From those connections, employees can research information, prepare meeting briefs, create presentations, analyse data and complete workflows across applications.
The default model inside ChatGPT Work at Uber will be GPT-6.1 Sol, which OpenAI introduced on 29 September. Employees also get access to voice and image generation capabilities.
The rollout is backed by three things Uber is putting in place internally:
- An AI skills library, where a skill is a saved set of instructions that teaches AI to do one job your way
- Approved integrations with the tools listed above
- Dedicated employee training
Uber's software engineering teams will continue using Codex separately for coding work.
Praveen Neppalli Naga, CTO of Uber, said: "Rolling out ChatGPT Work across the company is an exciting step toward that ambition, and I can't wait to see what our teams build with it."
Greg Brockman, president and co-founder of OpenAI, said: "Now teams across Uber can tap into our portfolio of frontier models and agents to take on more complex work, connect the tools they use every day, and get more done."
One note: Business Insider reports the expansion follows recent layoffs at Uber. The OpenAI announcement does not mention this, so the two sources disagree on the context.
What it means for your work
- If your company uses ChatGPT Enterprise, a similar agent-based setup is already available to ask about.
- The Uber model, a central skills library plus approved app connections, is a pattern your IT or operations team could copy.
- Teams in non-technical roles, operations, finance, marketing, are the explicit target here, not just developers.
- Voice and image generation are included, so the tool covers more than text tasks.
What to do now
- Ask your IT or operations team whether your organisation has a ChatGPT Enterprise or similar enterprise AI plan in place.
- If it does, find out which app connections (Google Drive, Slack and so on) are already approved for use.
- If your company has an internal AI skills library or prompt library, request access and start with the tasks closest to your daily work: meeting briefs, research summaries or data analysis.
- If none of this exists yet, share this story with whoever manages software tools at your company as a concrete example of how one large organisation has structured the rollout.
The Uber rollout is a useful template: a central library of approved instructions, connected apps and structured training, applied to every team at once, not just the technical ones. OpenAI and TechCrunch both confirm the scale of the deployment. Keep an eye on the Agents space as more companies announce similar moves.